INFORMATION SECURITY

Your Data,
Our Priority

At VitaBridge, we take the security and privacy of your personal health information seriously. Learn how we protect your data with industry-leading security measures.

Our Security Measures

Multiple layers of protection to keep your information safe

Data Encryption

All sensitive data is encrypted both in transit (SSL/TLS) and at rest using industry-standard AES-256 encryption.

Secure Infrastructure

Our systems are hosted on enterprise-grade cloud infrastructure with 24/7 monitoring and automatic security updates.

Access Control

Role-based access controls ensure only authorized personnel can access your information on a need-to-know basis.

Audit Logging

All system access and data modifications are logged and monitored to detect and prevent unauthorized activities.

Regular Security Audits

Third-party security audits and penetration testing are conducted quarterly to identify and fix vulnerabilities.

Incident Response

We have a dedicated incident response team and protocol to quickly address any security concerns.

Data Protection & Privacy

Transparency in how we handle your information

What We Collect

  • Personal identification (name, date of birth, contact info)
  • Health information required for insurance processing
  • Payment and billing information
  • Usage data and service interactions

How We Protect It

  • End-to-end encryption for all transmissions
  • Secure, isolated database storage
  • Multi-factor authentication for staff access
  • Regular security training for all employees

How We Use It

  • Process insurance claims and payments
  • Provide healthcare services and support
  • Improve our products and services
  • Comply with legal and regulatory requirements

Your Rights

  • Access your personal data at any time
  • Request corrections to inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of marketing communications

Compliance & Certifications

We adhere to the highest industry standards

NDPR Compliant

Nigeria Data Protection Regulation

ISO 27001

Information Security Management

HIPAA Standards

Health Information Privacy

PCI DSS

Payment Card Security

Report a Security Concern

If you believe you've discovered a security vulnerability or have concerns about your data security, please contact us immediately.

Note: We take all security reports seriously and will respond within 24 hours. All reports are handled confidentially.

Policy Updates

This Information Security Policy was last updated on January 15, 2025

We may update this policy periodically to reflect changes in our security practices or legal requirements. Material changes will be communicated to all members via email.

Questions About Security?

Our security team is here to address any concerns you may have